Refund policy
Refunds
ALL SALES ARE FINAL. Before finalizing your purchase, please make sure to select the correct sizes and colors of your items. If you are uncertain of sizes, we are happy to help! Please email zurisculpts@gmail.com for help with your purchase. Please do not ship your items to our location with the intention to return the item and receive a refund. Items sent to our location will only be returned if shipping is paid by the sender.
You can always contact us for all return questions at zurisculpts@gmail.com.
Exchanges
All requests for an exchange must be made within 7 days after the package is received.
The item MUST be in the same condition that it was received (unwashed and unworn). We CANNOT exchange the item if it has been worn, washed, or damaged.
If we authorize your exchange, please include a copy of the receipt, your contact number, and the item information (such as name, color, and size) that you would like with your return. After we have received the package, we will contact you to confirm the details and have the new item sent out.
All exchange shipments are the responsibility of the customer. Exchange requests made after 7 days of receipt of the item will not be accepted.
ALL ELIGIBLE EXCHANGES ARE SUBJECT TO AVAILABILITY OF INVENTORY. ITEMS THAT ARE ELIGIBLE FOR AN EXCHANGE MAY ONLY BE EXCHANGED ONCE PER ORDER.